Effective Date: April 27, 2025
Thank you for shopping at The Branding Templates (TBT).
We create high-quality digital Canva templates designed to help you grow your brand online.
Because our products are digital downloads, they are delivered instantly after purchase and are not eligible for return, refund, or exchange.
Digital Products – No Refunds
- All sales are final.
- Once you complete your purchase and gain access to the templates, we cannot offer a refund or cancellation.
- By purchasing, you acknowledge that you understand and agree to this no-refund policy.
Exceptions
We only consider refund requests under exceptional circumstances, such as:
- If you accidentally purchased the same product twice, contact us within 48 hours.
- If you experience technical issues accessing your purchased templates (and we’ve confirmed the issue cannot be resolved).
If you believe you are eligible for an exception, please email us at support@thebrandingtemplates.com with your order number and details.
Need Help?
If you have any questions about your digital products or need assistance, feel free to contact our support team:
📧 support@thebrandingtemplates.com
